At the Hotel
§Vocabulary
1hotelhəʊˈtel
2receptionistrɪˈsepʃənɪst
3check-inˈtʃek ɪn
4check-outˈtʃek aʊt
5breakfastˈbrekfəst
6reservationˌrezəˈveɪʃn
7IDˌaɪ ˈdiː
8advanceədˈvɑːns
9room rateruːm reɪt
10continental breakfastˌkɒntɪˈnentl ˈbrekfəst
11buffetˈbʊfeɪ
12additional chargeəˈdɪʃənl tʃɑːdʒ
13room serviceruːm ˈsɜːvɪs
14fitness centerˈfɪtnəs ˈsentə
15swimming poolˈswɪmɪŋ puːl
16convenience storekənˈviːniəns stɔː
17shuttle serviceˈʃʌtl ˈsɜːvɪs
18complimentaryˌkɒmplɪˈmentri
19bookingˈbʊkɪŋ
20supermarketˈsuːpəˌmɑːkɪt
21elevatorˈelɪveɪtə
22wake-up callweɪk ʌp kɔːl
23Wi-Fiˈwaɪ faɪ
24laundry serviceˈlɔːndri ˈsɜːvɪs
25business centerˈbɪznəs ˈsentə
26tourist attractionˈtʊərɪst əˈtrækʃn
27extendɪkˈstend
28subway stationˈsʌbweɪ ˈsteɪʃn
29walking distanceˈwɔːkɪŋ ˈdɪstəns
30mapmæp
§Dialogue 1: At the Hotel Reception
31Tourist:
32Good afternoon.
33I have a reservation under the name Smith.
34Receptionist:
35Good afternoon, Mr. Smith.
36Welcome to Grand Plaza Hotel.
37May I see your ID and credit card, please?
38Tourist:
39Certainly.
40Here they are.
41What time is check-in?
42Receptionist:
43Our official check-in time is 3:00 PM,
44but I can see your room is ready now.
45Tourist:
46That's great news.
47And what time is check-out?
48Receptionist:
49Check-out is at 11:00 AM.
50If you need a late check-out,
51please let us know in advance.
52Tourist:
53When is breakfast served?
54Receptionist:
55Breakfast is served in the main restaurant
56from 6:30 AM to 10:30 AM on weekdays,
57and from 7:00 AM to 11:00 AM on weekends.
58Tourist:
59Is breakfast included in my room rate?
60Receptionist:
61Let me check your reservation...
62Yes, continental breakfast is included.
63For the full buffet,
64there's an additional charge of 12 dollars.
65Tourist:
66Do you have room service?
67Receptionist:
68Yes, room service is available 24 hours.
69The menu is in your room.
70Tourist:
71Great.
72Is there a fitness center or swimming pool?
73Receptionist:
74Yes, the fitness center is open 24/7 with your room key.
75The pool is open from 6:00 AM to 10:00 PM on the 5th floor.
76Tourist:
77One last question.
78Is there a convenience store nearby?
79Receptionist:
80There's a small shop in our lobby that's open until midnight,
81and a supermarket two blocks away that's open 24 hours.
82Tourist:
83Perfect, thank you for all the information.
84Receptionist:
85You're welcome.
86Your room is 512 on the 5th floor.
87The elevators are to your right.
88Have a pleasant stay at Grand Plaza Hotel!
§Dialogue 2: Requesting Information by Phone
89Tourist:
90Hello, this is room 512.
91Could you tell me what time the restaurant opens for dinner?
92Hotel Staff:
93Good evening.
94Our restaurant opens for dinner
95at 6:00 PM and serves until 10:30 PM.
96Tourist:
97Do I need to make a reservation?
98Hotel Staff:
99It's recommended, especially on weekends.
100Would you like me to make a reservation for you?
101Tourist:
102Yes, please.
103For 7:30 PM tonight for one person.
104Hotel Staff:
105Certainly.
106I've reserved a table for you at 7:30 PM.
107Anything else you need?
108Tourist:
109Yes, could you tell me how much
110a taxi to the city center would cost?
111Hotel Staff:
112A taxi to the city center is approximately
11315 dollars and takes about 15 minutes.
114Tourist:
115Is there a shuttle service from the hotel?
116Hotel Staff:
117Yes, we have a complimentary shuttle
118that runs every hour from 8:00 AM to 8:00 PM.
119The next one leaves at 6:00 PM.
120Tourist:
121That's perfect!
122How do I book a seat?
123Hotel Staff:
124Just come to the front desk
12510 minutes before departure.
126No advance booking is necessary.
127Tourist:
128Thank you so much for your help.
129Hotel Staff:
130You're welcome.
131Enjoy your evening!
§Useful Phrases
132Could you recommend a good restaurant nearby?
133What time does breakfast start/end?
134Is there an extra charge for room service?
135Do you have a safe in the room?
136Could I have a wake-up call at 7:00 AM, please?
137How do I connect to the Wi-Fi?
138Is there a laundry service available?
139Could you call a taxi for me, please?
140What time does the fitness center open/close?
141Is there a business center in the hotel?
142Do you offer airport shuttle service?
143Could I extend my stay for one more night?
144How far is it to the nearest subway station?
145Are there any tourist attractions within walking distance?
146Do you have a map of the city?